Kandy Hair & Beauty offers a professional freelance service. Offering a wide range of servicesin the comfort of your own home. Find all our treatments and prices here.
Contact Us for appointments.
Kandy Hair & Beauty
Terms & Conditions
These are the Terms and Conditions which govern Kandy Hair &
Beauty. Please read these Terms and Conditions carefully.
These Terms and Conditions may change or be updated from time to time. It remains the client's
responsibility to access and check the latest Terms and Conditions before each
appointment. The latest version of these Terms and Conditions will govern any
future appointments.
We hope that you appreciate all of the Terms and Conditions, however, if you are not satisfied with any aspect or if a point
requires clarification please get in contact and let us put your mind at rest.
Consultation
Kandy Hair &Beauty requires that all new clients complete a consultation form
prior to their first appointment to ensure that the treatment is safe and suited
to your physical condition, medical history and current concerns. All information is provided on a strictly confidential basis and is never shared with third parties.
The consultation form must be completed as a legal record to confirm that I have complied with my moral and insurance obligations,
and that I have offered my clients the most suitable treatment to deliver the outcome and experience they desire.
While Kandy Hair & Beauty carries out an in-depth consultation prior to the first appointment, it is the client's
responsibility to inform me of any changes in their health or medication before each future appointment.
Cancellation Policy
I require that at least 24 hours notice is given for all cancellations. Failure to provide sufficient notice will result in a charge to the client equivalent to 50% of the total appointment cost.
Cancellations should be made by Telephone.
In the unlikely event that I am not available to carry out a scheduled appointment through circumstances beyond my control, I reserve the right to cancel or re-schedule the appointment. I will contact you by telephone as soon as possible.
Delays
Without prior notification, I will wait no longer than 20 minutes into the scheduled appointment time.
•Delays of less than 20 minutes, I will only perform the treatment for the remaining scheduled appointment time. If additional time is
required in order to complete a treatment or service, an additional charge will apply subject to my availability.
•Delays over 20 minutes will result in cancellation of the appointment.
In both of the above cases, the full appointment charge will still apply. Any delays caused by a client during the
appointment will result in a reduction of overall treatment time.
Young Clients
Clients aged between 16 and 18 may only receive any of the Kandy Hair & Beauty treatments or services with full consent of their parent or guardian.
Equipment and
Products
*Mobile Appointments*
It is the client's responsibility to provide a clean and safe environment in which the appointment may be carried out. Kandy Hair & Beauty
will provide all the equipment and products necessary, although for some treatments, I do require the provision of standard tables & chairs and access to water & electricity. All equipment used is cleaned and sterilised prior to any treatment taking place.
Prices
and Payment
Kandy Hair & Beauty reserve the right to amend prices without prior notice at their own discretion: however, any changes will be
discussed prior to confirming the appointment.
Special
Offers
No offer can be combined with any other offer. Please remember to state the offer at time of booking the appointment.
Kandy Hair & Beauty may withdraw, add or modify Special Offers at any time at our discretion and reserve the right to take action when deemed fit if any of the special offers are abused.
Gift Vouchers
If the voucher holder chooses a treatment of lesser value, then the remaining value may be carried forward for future use. No cash alternative is offered and vouchers are valid for 12 months from date of issue.
Please keep the gift vouchers safe, unfortunately they cannot be replaced if they are lost, damaged or stolen.
Refunds
Kandy Hair & Beauty does not offer refunds for any completed treatments or services. However, if you are in any way dissatisfied with any aspect of your experience, please contact Kandy Hair & Beauty immediately and I will try my upmost to resolve the problem.
Travel
Depending on your location a small travel surcharge may apply, however this will be agreed prior to confirming the appointment. The charge rate is 40p per mile for any travel to and from the free zone.
Parking
Clients must notify Kandy Hair & Beauty at the time of booking if any special parking restrictions are in operation or if parking is not available outside the main entrance to the property. Any parking charges incurred shall be the responsibility of and be paid in full by the client.
Safety
In the interest of safety, Kandy Hair & Beauty reserves the right to refuse a treatment or leave an appointment early without prior notice if deemed necessary.
General Etiquette
Always allow at least 1 hour to digest any food before your appointment.
Do not consume alcohol at least 12 hours prior to or during your appointment.
Acceptance
Booking an appointment with Kandy Hair & Beauty implies full acceptance to the latest Terms and Conditions and acts as a legal contact.
If you do not wish to be bound by these Terms and Conditions, please do not arrange an appointment.
Thank you for taking the time to read our Terms and Conditions and we hope you enjoy your treatment.
Bridal Make Up Terms & Conditions
Important Notice
If you suffer with any of the listed symptoms on the Bridal Consultation Form your therapist will use their discretion as to whether to perform the makeup trial. In the unlucky event that you suffer from one of these symptoms on your wedding day and you have already had a trial make up consultation, products used on the affected area will have to be bought at a second hand price.
We apologise for any convenience this may cause but for hygiene reasons we have to follow this policy.
Contact Us for appointments.
Kandy Hair & Beauty
Terms & Conditions
These are the Terms and Conditions which govern Kandy Hair &
Beauty. Please read these Terms and Conditions carefully.
These Terms and Conditions may change or be updated from time to time. It remains the client's
responsibility to access and check the latest Terms and Conditions before each
appointment. The latest version of these Terms and Conditions will govern any
future appointments.
We hope that you appreciate all of the Terms and Conditions, however, if you are not satisfied with any aspect or if a point
requires clarification please get in contact and let us put your mind at rest.
Consultation
Kandy Hair &Beauty requires that all new clients complete a consultation form
prior to their first appointment to ensure that the treatment is safe and suited
to your physical condition, medical history and current concerns. All information is provided on a strictly confidential basis and is never shared with third parties.
The consultation form must be completed as a legal record to confirm that I have complied with my moral and insurance obligations,
and that I have offered my clients the most suitable treatment to deliver the outcome and experience they desire.
While Kandy Hair & Beauty carries out an in-depth consultation prior to the first appointment, it is the client's
responsibility to inform me of any changes in their health or medication before each future appointment.
Cancellation Policy
I require that at least 24 hours notice is given for all cancellations. Failure to provide sufficient notice will result in a charge to the client equivalent to 50% of the total appointment cost.
Cancellations should be made by Telephone.
In the unlikely event that I am not available to carry out a scheduled appointment through circumstances beyond my control, I reserve the right to cancel or re-schedule the appointment. I will contact you by telephone as soon as possible.
Delays
Without prior notification, I will wait no longer than 20 minutes into the scheduled appointment time.
•Delays of less than 20 minutes, I will only perform the treatment for the remaining scheduled appointment time. If additional time is
required in order to complete a treatment or service, an additional charge will apply subject to my availability.
•Delays over 20 minutes will result in cancellation of the appointment.
In both of the above cases, the full appointment charge will still apply. Any delays caused by a client during the
appointment will result in a reduction of overall treatment time.
Young Clients
Clients aged between 16 and 18 may only receive any of the Kandy Hair & Beauty treatments or services with full consent of their parent or guardian.
Equipment and
Products
*Mobile Appointments*
It is the client's responsibility to provide a clean and safe environment in which the appointment may be carried out. Kandy Hair & Beauty
will provide all the equipment and products necessary, although for some treatments, I do require the provision of standard tables & chairs and access to water & electricity. All equipment used is cleaned and sterilised prior to any treatment taking place.
Prices
and Payment
Kandy Hair & Beauty reserve the right to amend prices without prior notice at their own discretion: however, any changes will be
discussed prior to confirming the appointment.
Special
Offers
No offer can be combined with any other offer. Please remember to state the offer at time of booking the appointment.
Kandy Hair & Beauty may withdraw, add or modify Special Offers at any time at our discretion and reserve the right to take action when deemed fit if any of the special offers are abused.
Gift Vouchers
If the voucher holder chooses a treatment of lesser value, then the remaining value may be carried forward for future use. No cash alternative is offered and vouchers are valid for 12 months from date of issue.
Please keep the gift vouchers safe, unfortunately they cannot be replaced if they are lost, damaged or stolen.
Refunds
Kandy Hair & Beauty does not offer refunds for any completed treatments or services. However, if you are in any way dissatisfied with any aspect of your experience, please contact Kandy Hair & Beauty immediately and I will try my upmost to resolve the problem.
Travel
Depending on your location a small travel surcharge may apply, however this will be agreed prior to confirming the appointment. The charge rate is 40p per mile for any travel to and from the free zone.
Parking
Clients must notify Kandy Hair & Beauty at the time of booking if any special parking restrictions are in operation or if parking is not available outside the main entrance to the property. Any parking charges incurred shall be the responsibility of and be paid in full by the client.
Safety
In the interest of safety, Kandy Hair & Beauty reserves the right to refuse a treatment or leave an appointment early without prior notice if deemed necessary.
General Etiquette
Always allow at least 1 hour to digest any food before your appointment.
Do not consume alcohol at least 12 hours prior to or during your appointment.
Acceptance
Booking an appointment with Kandy Hair & Beauty implies full acceptance to the latest Terms and Conditions and acts as a legal contact.
If you do not wish to be bound by these Terms and Conditions, please do not arrange an appointment.
Thank you for taking the time to read our Terms and Conditions and we hope you enjoy your treatment.
Bridal Make Up Terms & Conditions
Important Notice
If you suffer with any of the listed symptoms on the Bridal Consultation Form your therapist will use their discretion as to whether to perform the makeup trial. In the unlucky event that you suffer from one of these symptoms on your wedding day and you have already had a trial make up consultation, products used on the affected area will have to be bought at a second hand price.
We apologise for any convenience this may cause but for hygiene reasons we have to follow this policy.